Privacy Policy

Your Privacy Matters to Us

At SplitPlans, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and share information when you use our services. By using SplitPlans, you agree to the terms outlined in this Privacy Policy.

What Information Do We Collect?

When you register for an account, create a plan, or use any of our services, we collect personal information to provide and improve our services.

• Personal Information: Full name, email address, phone number, date of birth, location (city, state/province).
• Account Information: Login credentials, payment details.
• Event Information: Details about plans, participation history, and preferences.
• Usage Data: Information on how you interact with our platform (e.g., page views, clicks, and device information).

How Do We Use Your Information?

The information we collect is used to enhance your experience and ensure smooth operation of the platform.

• Account Management: To create, manage, and verify your account.
• Event Creation & Participation: To manage event-related communications and payment processing.
• Notifications & Reminders: To send automated email and SMS reminders for upcoming events and plan updates.
• Payment Processing: To securely process payments through third-party services (Stripe, PayPal).
• Customer Support: To provide assistance via our help desk or live chat when needed.
• Marketing: To send you promotional offers, event suggestions, or updates (with your consent).

Who Do We Share Your Information With?

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Payment Processors: Information shared with Stripe and PayPal to process payments.
• Event Organizers/Participants: Shared information between event organizers and participants for event management purposes.
• Third-Party Service Providers: Sharing with trusted service providers who help us deliver our services (e.g., cloud hosting, analytics).
• Legal Compliance: If required to comply with legal obligations or protect the rights and safety of our users.

How Do We Protect Your Data?

We take your data security seriously and have implemented measures to protect it from unauthorized access, disclosure, or destruction.

• Encryption: Sensitive data, including payment information, is encrypted during transmission.
• Secure Storage: Personal information is stored on secure servers with limited access.
• Regular Security Audits: Regularly review our systems to identify vulnerabilities and ensure data safety.

Your Rights

You have certain rights regarding your personal data, including access, modification, and deletion.

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your personal information via your account settings.
• Deletion: You can request that we delete your account and all associated data.
• Marketing Preferences: You can opt out of receiving promotional emails at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, improve our services, and track the performance of our website.

• Functional Cookies: You can request access to the personal information we hold about you.
• Analytical Cookies: You can update or correct your personal information via your account settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify users of significant updates via email. Your continued use of SplitPlans after changes have been made constitutes acceptance of the revised Privacy Policy.